Live Online Communication Skills for Construction Course

Participants will learn how to improve their listening, speaking and writing skills as a construction leader.

Audience

Construction Owners, Managers, Estimators, Supervisors, CSOs and Staff.

Course Duration:

16 hours of lessons with instructor. When delivered via zoom, this course is split into 4 days (4 hrs/day)

Education credits:

The course is eligible for 5 CCA Gold Seal education credits and 16 BC Housing CPD credits upon completion.

At the end of the course participants will be able to:

• Improve their writing skills: emails, texts, letters, RFIs and reports
• Improve their listening skills: interpret body language, use reflective listening, deal with difficult people, and use good questioning skills
• Improve their speaking skills: phone calls, meetings, small groups, and large groups presentations
• Lead through vision casting and strategic focus
• Learn the benefits of collaborative decision making and how best to lead other leaders
• Understand the basic elements of good communication and demonstrate effective communication skills with clients/constructors